To make sure that your jewelry stays looking its best, it's a good idea to show your pieces a little love!

To ensure longevity we recommend the following:

-Always put on your jewelry after applying perfume, lotion, or other chemicals.

-It is best to remove your jewelry before showering or swimming.

-Store your jewelry in the pouch provided with your order to prevent oxidation.

-Sterling silver will tarnish overtime. To bring back shine gently rub with the polishing cloth provided. 

With our warranty, we’ve got your back! If your item becomes damaged within 60 days of purchase you can send it back to us. We will either repair your piece, replace it, or issue a store credit. 

The warranty does not cover:

1. Damage that wasn't caused by faulty materials or production.

2. Damage due to reasonable wear and tear, like scratches. 

3. Water damage to a product.

4. Lost or stolen items.

To begin this process, please reach out to our Customer Service email: info@uptownhippie.com.