Returns & Exchanges

 Uptown Hippie wants you to be stoked with your purchase, but if for any reason you’re not, we will accept returns or exchanges on any item that is new (not worn, washed or altered) within 10 days of delivery except for items marked “Final Sale.” 
 
Refunds will be made in the form of original payment. The original shipping cost will not be refunded.
 
The item must be returned with the packing slip in its original packaging.
 
Any item received as a gift may be exchanged or returned for an Uptown Hippie store credit.
 
To begin your return, email hello@theuptownhippie.com with “Return Request: Order # xxxxxx” in the subject line.  Please wait until you’ve received a confirmation email from us with return instructions prior to sending the package.  Any return without authorization from Uptown Hippie will not be accepted.
 
To begin your exchange, email hello@theuptownhippie.com with “Exchange Request: Order # xxxxxx” in the subject line. Please wait until you’ve received a confirmation email from us with exchange instructions prior to sending the package.  Any exchange without authorization from Uptown Hippie will not be accepted.
 
Once Uptown Hippie receives the package, please allow 3-5 business days to have the return/exchange processed.  If the refund hasn’t posted to the original form of payment after two weeks, please contact us at hello@theuptownhippie.com.